IS&T Services

: All systems are go

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Operational

Phone services
Services related to City desk phones and cellular phones
- Operational
  
  Rogers Cellular Services
- Operational
  
  Voice Recognition
  Voice Recognition Mitel / Nuance
- Operational
  
  Desk Phone (Extensions)
  Internal Phone System (Mitel)
- Operational
  
  OAISYS - Call Recording System
- Operational
  
  Telus cellular services
- Operational
  
  Bell cellular services
- Operational
  
  Voice mail (desk phones)
  This refers to the voice mail system associated with the City's desk phones.
Operational

Corporate network
- Operational
  
  Remote access
  Services remote workers need to access information and services on the City network
  - Operational
    
    VPN
    Virtual Private Network
  - Operational
    
    DUO - MFA
    Cisco DUO - Multi Factor Authentication
- Operational
  
  WiFi
  All WiFi Services - Corporate, Guest
- Operational
  
  Internet Service (Firewalls)
  No Access to Internet - Corporate Facilities
- Operational
  
  Maintenance
Operational

GIS
- Operational
  
  EMCOP
- Operational
  
  UK Maps
- Operational
  
  Planning and Development Map (Dash)
- Operational
  
  Parcel and Easement Viewer
- Operational
  
  Capital Projects Editor
- Operational
  
  Planning Viewer
- Operational
  
  ArcGIS Online Content
- Operational
  
  KMaps
- Operational
  
  My Neighbourhood
Operational

Microsoft Office 365
Email, OneDrive, SharePoint, Teams, Online Word, Excel, Powerpoint
- Operational
  
  Calendar and room booking
  Corporate scheduling, calendar sharing, room booking/availability
- Operational
  
  Office Suite
  Excel, Word, Powerpoint
- Operational
  
  Teams and Sharepoint
  Online collaboration, document and records management tools
- Operational
  
  OneDrive
  Problems affecting OneDrive services
Operational

Email
Operational

Corporate Business Applications
Major Business Systems (Applications)
- Operational
  
  HRMS - PeopleSoft
  HR management system
- Operational
  
  FMS - Dynamics 365
  Financial management system
- Operational
  
  CRM - Oracle Service Cloud
  Customer Relation Management System
- Operational
  
  Perfect Mind
  Recreation & Leisure Management System
- Operational
  
  DASH
  Development & Services Hub
- Operational
  
  KingNet
  City of Kingston - Intranet Site
- Operational
  
  AIMS
  Parking Services System
- Operational
  
  M5 (AssetWorks)
  Fleet Management System
- Operational
  
  Q-Flow
  Ontario Works Client Booking System
- Operational
  
  City View
  Licensing and Enforcement Record Management System
- Operational
  
  GBiz
  City of Kingston Online Payment System - (Garbage Bag Tag Purchase Payments, Transit Pass Renewal Payments, Post-Secondary, Student Transit Pass Payments, Parking Ticket Payments, POA Ticket Payments, Parking Permit Renewal Payments, Property Tax and Assessment Lookup)
- Operational
  
  VTAX
  Taxation System
- Operational
  
  Secure E-Signatures - OneSpan
  Secure document signing solution
Operational

IS&T Self-Service Portal
Operational

City Web - Services
- Operational
  
  Kingnet
- Operational
  
  City of Kingston - Web Site

Previous Incidents

[Complete] IS&T Notice - PeopleSoft HRMS Maintenance Window

Began: 2 Apr 16:00 EDT Ended: 5 Apr 06:00 EDT : 2 days, 14 hours, and 3 seconds

Corporate Business Applications
HRMS - PeopleSoft

Mon, 30 Mar 2026

10:48:35 EDT: PeopleSoft HRMS will be unavailable due to regular scheduled maintenance from Thursday, April 2nd at 4:30 pm to Sunday, April 5th at 6am

Thu, 2 Apr 2026

16:00:00 EDT: The scheduled maintenance is now underway. We'll keep you updated on our progress.

Sun, 5 Apr 2026

06:00:03 EDT: The maintenance is now complete. Thanks for your patience.

Scheduled for Thu, 2 Apr 2026 16:00 EDT
Expected to take 2 days and 14 hours

Past notices

No further notices from the past 7 days.