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  • Phone services

    Services related to City desk phones and cellular phones

    • Rogers Cellular Services
    • Voice Recognition

      Voice Recognition Mitel / Nuance

    • Desk Phone (Extensions)

      Internal Phone System (Mitel)

    • OAISYS - Call Recording System
    • Telus cellular services
    • Bell cellular services
    • Voice mail (desk phones)

      This refers to the voice mail system associated with the City's desk phones.

  • Corporate network
    • Remote access

      Services remote workers need to access information and services on the City network

      • VPN

        Virtual Private Network

      • DUO - MFA

        Cisco DUO - Multi Factor Authentication

    • WiFi

      All WiFi Services - Corporate, Guest

    • Internet Service (Firewalls)

      No Access to Internet - Corporate Facilities

    • Maintenance
  • GIS
    • EMCOP
    • UK Maps
    • Planning and Development Map (Dash)
    • Parcel and Easement Viewer
    • Capital Projects Editor
    • Planning Viewer
    • ArcGIS Online Content
    • KMaps
    • My Neighbourhood
  • Microsoft Office 365

    Email, OneDrive, SharePoint, Teams, Online Word, Excel, Powerpoint

    • Calendar and room booking

      Corporate scheduling, calendar sharing, room booking/availability

    • Office Suite

      Excel, Word, Powerpoint

    • Teams and Sharepoint

      Online collaboration, document and records management tools

    • OneDrive

      Problems affecting OneDrive services

  • Email
  • Corporate Business Applications

    Major Business Systems (Applications)

    • HRMS - PeopleSoft

      HR management system

    • FMS - Dynamics 365

      Financial management system

    • CRM - Oracle Service Cloud

      Customer Relation Management System

    • Perfect Mind

      Recreation & Leisure Management System

    • DASH

      Development & Services Hub

    • KingNet

      City of Kingston - Intranet Site

    • AIMS

      Parking Services System

    • M5 (AssetWorks)

      Fleet Management System

    • Q-Flow

      Ontario Works Client Booking System

    • City View

      Licensing and Enforcement Record Management System

    • GBiz

      City of Kingston Online Payment System - (Garbage Bag Tag Purchase Payments, Transit Pass Renewal Payments, Post-Secondary, Student Transit Pass Payments, Parking Ticket Payments, POA Ticket Payments, Parking Permit Renewal Payments, Property Tax and Assessment Lookup)

    • VTAX

      Taxation System

    • Secure E-Signatures - OneSpan

      Secure document signing solution

  • IS&T Self-Service Portal
  • City Web - Services
    • Kingnet
    • City of Kingston - Web Site
Upcoming Maintenance

[Scheduled] FMS-Dynamics 365 PROD Maintenance Window

  • Corporate Business Applications
  • FMS - Dynamics 365

FMS-Dynamics 365 PROD will be unavailable for scheduled maintenance from 6:00 PM on Thursday, May 7, until 8:30 PM.

[Scheduled] PeopleSoft HRMS regular scheduled maintenance from Friday, May 8th at 4:30 pm until Saturday, May 9th at 6:00 PM

  • Corporate Business Applications
  • HRMS - PeopleSoft

PeopleSoft HRMS will be unavailable due to regular scheduled maintenance from Friday, May 8th at 4:30 pm until Saturday, May 9th at 6:00 PM

Previous Incidents

[Complete] FMS-Dynamics 365 PROD will be unavailable for scheduled maintenance 7:00 PM on Tuesday, April 28th, until 7:00 AM Wednesday, April 29th

Began: Ended: :
  • Corporate Business Applications
  • FMS - Dynamics 365

FMS-Dynamics 365 PROD will be unavailable for scheduled maintenance from 7:00 PM on Tuesday, April 28th, until 7:00 AM on Wednesday, April 29th

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.